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Technical Support

If you have a question regarding your account or have a server problem to report, and you cannot find a solution in our Online Manual or Frequently Asked Questions, please use our Technical Support Form or email Sales@OnTimeHost.Com. Telephone support is also available if you need to to speak with a support technician. 

Our Online Manual is very extensive and contains a great deal of information that will guide you through every aspect of setting up and maintaining your domain account. Please refer to this manual or the Frequently Asked Questions prior to contacting Technical Support.

We do not provide technical support for 3rd party software and scripts. This includes HTML coding, CGI, Shopping Cart, Mailing list & Java Scripts as well as other software that you utilize to design and implement your web pages. Please refer to our webmaster resources page for information regarding these topics. 

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